Utilizing metrics to track productivity is vital to assessing current performance and anticipating future department needs. Many types of internal and external metrics have been identified and used in health-system pharmacy but may not directly apply to an Investigational Drug Services Pharmacy. This course will identify metrics used to track productivity within health-system pharmacies, clinical trial departments, and investigational drug services pharmacies. Strategies will be discussed to help IDS pharmacies generate elective metrics and reporting methods to track and performance and anticipate future department needs.

UAN: 0107-0000-20-221-L04-P
UAN: 0107-0000-20-221-L04-T
0.1 CEU / 1.0 hour