Shub Naha is a Business Development Director at leading cloud contact centre provider Content Guru. With over 20 years’ experience in the computing and telecommunications industry, he helps customers deliver complex communications at scale, enabling them to deal with enormous engagement spikes, and boost customer satisfaction. Shub closely follows the evolution of customer engagement across industries, and helps organisations optimise the customer journey and adapt to increasingly stringent regulations to deliver award-winning outcomes.
Colum Gorman
Business Development Director, Content Guru
Colum Gorman is a Business Development Director for The Emergency Services at leading cloud contact centre provider Content Guru. Colum has extensive experience in the telecommunications sector, having worked at Avaya, Aspect, Weston Digital Technologies and Genesys before joining Content Guru, where his focus is on delivering exceptional citizen engagement and experience technology to the Emergency Services across the UK. Colum specializes in crafting cutting-edge critical Recording and Contact Centre solutions, tailored to an organisation’s individual citizen communication needs.