We keep hearing that the world of work will forever have changed once we come out of lockdown, but this can only take place if HR feels empowered to make bold decisions and create future-proof guidance for its organisation.

In our latest HR lunchtime debate, in partnership with CultureAmp, we’ll look at the skills and learning HR will need to appropriately develop workplaces which work for everyone, with trust as a key component.

In this webinar we will discuss:
• Leading with uncertainty
• What human-centric looks like and how to develop trust in an organisation
• Developing personal and organisational resilience
• Soft skills needed to create human-centric workplaces
Tuesday June 29, 2021, starting at 12:30 PM BST
Jo Gallacher
Editor - HR magazine
Melissa Paris
Lead People Scientist at Culture Amp in EMEA
Melissa Paris is the Lead People Scientist at Culture Amp in EMEA. With a background in Organisational Psychology, applied research, and consulting, Melissa regularly speaks and writes on the topics of organisational behavior and company culture through transformation.
Carol Frost
Chief people officer at Metro Bank
Carol Frost is responsible for all aspects of Metro Bank's People function, with a focus on developing diverse talent and capability across every level to build on the Bank's unique culture. She is passionate about inspiring colleagues to be their best so they can deliver a brilliant customer experience.

Before joining Metro Bank in 2020, Frost was HR director for Centrica’s consumer businesses. Prior to that she held senior leadership roles across a number of sectors both in the UK and internationally, and has a track record of challenging norms and innovating to deliver strategic people programmes.
Jo North
Head of HR, people and engagement - giffgaff
Jo North is a commercially-focussed, pragmatic senior HR leader with a proven track record in leadership development, talent acquisition and management, capability building, cultural change and employee engagement.

She has a stellar track record leading people teams to drive cultural transformation and employee engagement.

Most often used as a change agent and thought leader with a practical, personable approach, North is highly proficient in building relationships at all levels

Her career experience spans across a range of sectors including financial services, leisure and travel, Telecommunications and IT Infrastructure.
Emma Leonis
Executive director for HR transformation, LACE Partners
Emma Leonis is a seasoned HR transformation specialist. During her career, she has led global HR change programmes with clients across the private sector and financial services, focusing on optimising HR service delivery and enhancing the employee experience.

Leonis spent over 10 years at Deloitte before joining LACE Partners in early 2018. She is passionate about HR and challenging, inspiring and motivating HR leaders to achieve more.
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