For channel resellers sticky customers are the Holy Grail. AudPro Director, Andrew Jones, will offer an explanation for how its products and services have been designed with this in mind and highlight how they can be used to build a loyal customer base, particularly in the current environment.

As the business world starts to operate within the constraints of the ‘new normal’ Music On Hold has never been more essential. When someone picks up the phone to a business these days, they want answers now! But with many teams working remotely most of these calls are handled by automated systems.

On-hold messaging is the new public ‘face’ of most businesses. Phone system contracts maybe easy to change but do businesses really want to change their on-hold messaging every 30 days? This is where Audpro comes in. Its portal set up makes the end -user feel resellers are providing a bespoke product totally tailored to their needs. It adds credibility both to the reseller and the end-user through the high quality of the product and because messages change with the seasons, and other issues, it gives resellers a genuine reason to keep in personal contact with customers through-out the year.