Join Litmos Chief Customer, Todd Lefkowitz and Litmos Chief Learning Officer, Dr. Jill Stefaniak for a dynamic discussion with the Learning Technology Architecture & Strategy Manager for Hewlett Packard Enterprise (HPE), Richard Kerridge.
During this session, our hosts will explore how HPE has transformed its external training program to reach more than 500,000 customers across 85 countries while generating 20% of HPE Customer Education's total business revenue over just five years.
Leaders in CX, L&D, Operations, and Professional Services will not want to miss this session. In it, they’ll gain actionable insights on:
• How to maximize the ROI of external training
• Common customer training challenges, and how to overcome them
• Tips for building engaging global customer training program
You’ll also discover how HPE’s Digital Learner Program leverages badging and credentialing to drive customer training engagement.
Jill Stefaniak is the Chief Learning Officer at Litmos. Her interests focus on the professional development of L&D professionals and instructional design decision-making. She also serves as an Associate Professor in the Learning, Design, and...
With more than 20 years of post-sale client operations experience, Todd has served companies in the cyber security space, working for both large companies and startups alike. Familiar with the training space, he previously managed large, global...
Strategy and Architecture, HPE Services - Customer Education
Richard Kerridge leads Strategy & Architecture for HPE Services - Customer Education. With 30+ years in IT and education, he aligns tech with strategy using SaaS, AI, low-code, and analytics to drive innovation and efficiency.