Director of Strategic Initiatives, Hiya
Matt Weller leads the strategic marketing effort for Hiya Connect with a particular focus on improving the customer experience, expanding our key partnerships and most importantly helping enterprises connect with their customers. Prior to Hiya, Matt spent nearly 15 years at Verizon in an array of roles from marketing to product management. He worked extensively in the voice product space launching Verizon Wireless' first Caller ID apps on Android and Apple devices and then developing the strategy to help Verizon's customers avoid the scourge of spam and fraud calls.
Senior Director and General Manager of Call Center, QuinStreet
At QuinStreet, Tyler is responsible for call center operations across six locations spanning North America and other parts of the world. Tyler is a proven senior-level leader with established call center success in business development, new business start-up, and revenue growth environments. His expertise is focused on developing and leading inbound, outbound, and blended call center environments.
Tyler has 23 years of experience in leading established call center teams for companies such as Nationwide Insurance and Standard Insurance. His background experience includes call center operations management and support functions such as WFM, training and quality, and sales management.
As the LeadsCon content director, Warren brings 15+ years of event programming experience and more than 20 years of experience in print, online and digital media. He helps drive engagement in the performance marketing marketplace and brings together marketers, executives, agencies, technology & service providers, entrepreneurs, corporate communications experts and audience development team members to help foster B2B and B2C communities in the digital space and real-time at face-to-face, in-person events.