Learn how growth leaders like QuinStreet are using new solutions for the voice channel to dramatically improve outbound sales performance, answer rates, and revenue per lead. Don't let those leads you worked so hard to get go cold! Give your outbound call representatives the best chance at getting their calls through to those potential customers.

Matthew Weller of Hiya and Tyler Orrell of QuinStreet will share:
  • How QuinStreet uses Hiya Connect in their call center to improve call deliverability to potential customers
  • The most important call performance metrics for marketing and sales to track to gauge the effectiveness of the voice channel
  • Why adding identity to your calls is so effective for lead and sales conversion
  • How Hiya Connect works to improve answer rates and much more

Details About the Webinar

Cost: Free
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Webinar registrants will also receive an early-access copy of Hiya’s new eBook: The Most Valuable Metrics to Track in your Call Center

Sponsored by:

About the Speakers

1607610137-834dba9b9f0ddedd Matt Weller
Director of Strategic Initiatives, Hiya
Matt Weller leads the strategic marketing effort for Hiya Connect with a particular focus on improving the customer experience, expanding our key partnerships and most importantly helping enterprises connect with their customers. Prior to Hiya, Matt spent nearly 15 years at Verizon in an array of roles from marketing to product management. He worked extensively in the voice product space launching Verizon Wireless' first Caller ID apps on Android and Apple devices and then developing the strategy to help Verizon's customers avoid the scourge of spam and fraud calls.

1607610336-3e4d05dade427c61 Tyler Orrell
Senior Director and General Manager of Call Center, QuinStreet
At QuinStreet, Tyler is responsible for call center operations across six locations spanning North America and other parts of the world. Tyler is a proven senior-level leader with established call center success in business development, new business start-up, and revenue growth environments. His expertise is focused on developing and leading inbound, outbound, and blended call center environments.
Tyler has 23 years of experience in leading established call center teams for companies such as Nationwide Insurance and Standard Insurance. His background experience includes call center operations management and support functions such as WFM, training and quality, and sales management.

1601412445-e8b541f9bc99485b Warren Picket
LeadsCon Host
As the LeadsCon content director, Warren brings 15+ years of event programming experience and more than 20 years of experience in print, online and digital media. He helps drive engagement in the performance marketing marketplace and brings together marketers, executives, agencies, technology & service providers, entrepreneurs, corporate communications experts and audience development team members to help foster B2B and B2C communities in the digital space and real-time at face-to-face, in-person events.

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