During a pandemic, business is not as usual. With limits on social interaction, companies have fewer ways to connect with prospects and customers. The phone call has always been effective for communication over distance and remains well-positioned for this time. In fact, mobile carriers are seeing increases in the number of voice calls and in duration of those calls. Yet the rise of the robocall and its related scams have trained us to mistrust some phone calls. Do you notice that people are not answering calls, which is hurting lead conversion?

In this webinar, business leaders will learn about an array of simple, yet powerful, tactics and solutions. Hear from industry experts how to immediately improve call center operations and key business results. Attendees will walk away with a clearer picture of the current outbound call environment and learn about solutions to deploy immediately that will produce near-term results:
  • How to improve contact rates
  • What steps to take to reduce the odds that your calls appear as SPAM
  • How to defend your business and outbound calls from illegal spoof activity
  • When are the best times to call contacts in a geographic area

Details About the Webinar

Cost: Free
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About the Speakers

1607540011-0d32c99045c9c0f2 Matt Weller
Director, Strategic Initiatives Hiya, Inc.

Matt Weller leads product marketing for the Hiya Connect service with a particular focus on improving the customer experience. Prior to Hiya, Matt spent nearly 15 years at Verizon developing and managing several different products across the portfolio including voice, video, and cybersecurity.

1601412445-e8b541f9bc99485b Warren Picket
LeadsCon Host

As the LeadsCon content director, Warren brings 15+ years of event programming experience and more than 20 years of experience in print, online and digital media. He helps drive engagement in the performance marketing marketplace and brings together marketers, executives, agencies, technology & service providers, entrepreneurs, corporate communications experts and audience development team members to help foster B2B and B2C communities in the digital space and real-time at face-to-face, in-person events.

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