Kendal McMullen
Commercial Customer Agent Specialist
I build e-commerce growth engines that don't run out of gas.
My focus is AI-forward lifecycle strategy: using automation and predictive personalization to make every customer relationship stickier, and every channel (email, SMS, paid, organic) work together instead of in silos. I was early to AI in marketing and I use it to help brands squeeze real value out of every square inch of their spend. Growth that lasts, not just growth that spikes.