Navigating customer communications in economic uncertainty: strategies for trust and loyalty

In times of economic uncertainty, clarity and trust matter more than ever. Join us for a fireside chat with Emily Ley, Founder & CEO of Simplified®, specializing in premium planners, organizational tools, and home management systems, as we dive into how to communicate confidently and stay connected with customers, even during disruption.

What you'll learn:

✅ How to speak to pricing when tariffs and inflation hit.

✅ Transparency vs reassurance - when to use each to strengthen trust.

✅ Smart ways to personalize and automate.

✅ Tools to keep messaging consistent across all channels.

Agenda

12:00 PM – Welcome and introduction

12:10 PM – Fireside chat with Emily Ley

12:40 PM – Live Q&A

12:55 PM – Closing remarks

This is a great opportunity to gain real-world insights and ask questions directly.