In a world of shifting power and changing expectations, your dealership’s customer experience is more important than ever. The automotive industry is poised on the brink of change, and dealerships are on the front line. It’s time to learn how to improve your dealership’s CX (before it’s too late).
In this webinar, dealership website expert Tim Laible walks you through the steps to improved CX - from tackling little problems to revolutionizing the car buying experience.
Why Customer Experience Matters for Your Dealership
Where to Look: Tackling Problems with Poor Experience
Improving Experiences = Delighting Customers
Tim’s CX Crash-Course Improvement Checklist
Hosted By Jazel Auto
Welcome to Jazel Auto's Webinar Channel. We are proud to create the most progressive and forward-thinking websites in the automotive industry.
In this channel, we provide webinars coving a variety of topics to help dealerships delight their customers online.
https://www.jazelauto.com/
Tim is a dealership website expert with 9 years in the automotive industry and an extensive technical background in automotive CRM and DMS. Reach him any time at tlaible@jazel.com.