On demand - Part 4: Smarter ticketing to bring rail passengers back safely

ABOUT THIS WEBINAR
Ticketing processes can make a big difference to passenger confidence during COVID-19. On the ground hygiene and crowding issues can be relieved by touchless, mobile, self check-in and facial recognition ticketing. Meanwhile, pricing optimisation and smart revenue management can encourage or discourage rail use at certain times to spread demand.

This debate will hear from operators and technical pioneers who can plot a smooth and safe journey for passengers, from obtaining and validating tickets to boarding trains with peace of mind.
AGENDA
  • Introduction: Jules Omura
  • Opening remarks: Nicole Goebel
  • Presentation 1 2020 - A Hell of an EasyRide: Markus Basler
  • Presentation 2: Moscow Metro passenger services development : Yulia Temnikova
  • Interview: SBB and Moscow Metro, interviewed by moderator
  • Presentation 3: Smarter Ticketing - Contactless Payment & Ticketing Solutions : Eric William Pitts
  • Panel discussion & Audience Q&As: All speakers
  • Closing remarks: Nicole Goebel
ADDITIONAL INFO
  • Price: Free
  • Language: English
  • Who can attend? Everyone
  • Dial-in available? (listen only): Not available.
FEATURED PRESENTERS
  • Webinar hosting presenter International Railway Summit

    Markus Basler

    Director Digital Business, Swiss Federal Railways
    Markus holds a degree in Electrical Engineering and ICT, as well as an Executive MBA. With more than 10 years of experience in the IT industry, he has worked as a business consultant for different major companies in the European market. Markus has...
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  • Webinar hosting presenter

    Yulia Temnikova

    Deputy CEO - Client Services & Passenger Work, Moscow Metro
    Yulia has been Deputy CEO for Client Services and Passenger Work at Moscow Metro since 2015. She is in charge of Passenger Services, Non-Fare Revenue and Fare Collection Departments with approximately 9,000 employees under her command. She has...
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  • Webinar hosting presenter

    Eric William Pitts

    Senior Manager, Market Management PAYMENT, FEIG ELECTRONIC
    Experienced within the digital payment sphere, Eric has a strong history of working internationally and a wealth of payment experience, having previously worked for and with an interesting array of players in the global payments services industry....
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  • Webinar hosting presenter

    Nicole Goebel

    Managing Director, Rail and Transit Lead for Europe, Accenture
    Nicole is a Managing Director at Accenture, a leading global consultancy and professional services company with over 509.000 employees in more than 120 countries. Here she focuses on the Mobility industry and leads Accenture’s Rail and Transit...
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