Live Landing Page: You have been invited to be a guest presenter
Recorded Wed, April 7, 2021 9:00 am (EDT)
WEBINAR DETAILS
  • When
    London (GMT 1:00)
  • About
    Claims. Arguably, the ultimate test of any carrier’s customer experience. Ultimately, this is your most important opportunity to make a good impression and if you falter here, the outlook is pretty bleak. Unfortunately, as the trend of customers reaching for the cheapest policy each year and expecting higher quality, “Amazon-like” service with each passing search on Google, the onus is now on carriers to transform their claims processes like never before. But what’s the ideal outcome? For both operations and customer experience, the word “efficiency” is key.

    In this session, our guests will show you where to optimise your claims process, how to undergo the transformation and how an efficient process can turn your claims team into a driving force of retention.
  • Agenda
    • Why is “efficiency” so crucial in claims?
    • What parts of the claims process should carriers try to optimise?
    • Which technologies are best suited to improve efficiency and how should you implement them?
  • Price
    Free
  • Language
    English
  • OPEN TO
    Everyone
  • Dial-in available
    (listen only)
    Not available.
FEATURED PRESENTERS
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