In this webinar, we're joined by Scott Baldwin, Community Lead & Product Evangelist at Productboard, to discuss what it means to be customer-centric, how you can build customer-centric products, and why treating your community as a product is gaining in popularity.

We'll dive deeper into community as we'll talk about the importance of giving customers a place to share their feedback and how you can prioritize feedback for your product roadmap.

Grab your spot and join us on Tuesday, June 29 at 12 pm EST/6 pm CET to discover how you can build a more customer-centric product with the help of your customer community and Productboard.
Tue, Jun 29, 2021 · 6:00 PM Amsterdam (GMT 2:00)
  • What does it mean to be customer-centric?
  • What are the challenges with building a customer-centric product in B2B SaaS?
  • How can you use your customer community for customer feedback and product insights?
  • How do you prioritize feature requests?
  • Why should you treat your community as a product?
  • + A look at our newly launched Productboard integration!
Daniel Boon
Product Manager leading Activation, Integrations, and Reporting at inSided. Passionate about community and collaborating with customers to deliver impactful solutions.
Scott Baldwin
Community Lead & Product Evangelist at Productboard
Scott is the Community Lead and Product Evangelist at Productboard. He’s a product management leader and a long-time member of the Vancouver (Canada) product community with 20+ years of experience building successful products and previously led product teams in EdTech, FinTech and Media at Thinkific, Finning Digital, Central 1 Credit Union, Inovera Solutions, and Blue Zone Entertainment.