About
Transformation in the cloud, building business resilience, and creating a sustainable enterprise: these are the three greatest challenges that retail businesses face today.

The Intelligent & Sustainable Enterprise for the retail industry webinar is for senior retail industry professionals across Southeast Asia. During a tailor-made event, our powerful speakers will explain to participants how cutting-edge technical expertise, ground-breaking business insights and inspiring success stories can address these challenges.

The webinar will be hosted by Inside Retail’s Heather McIlvaine as moderator and SAP’s Retail Business Architect, Prapapachra Phanich. Another speaker, from a high-profile retail company trading in Asia, will be confirmed in the coming days.

So sign up here to join us at The Intelligent & Sustainable Enterprise for the retail industry webinar to hear some of the region’s most talented business and technology experts share valuable advice on reinventing today’s enterprises for an intelligent and sustainable future.
Presenters
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Ismail Mifrah
CTO, State Trading Organization Plc
Ismail Mifrah is a well-rounded professional with extensive experience in Technology Management, coupled with strong analytical thinking and business acumen. His over 15 years’ experience at the largest trading organization in the Maldives has exposed him to the various challenges in the different business sectors. His industry experience ranges across supermarkets, medical and pharma, construction, fuel & gas, electronics and tourism. He is well versed with ERP and Point-of-Sale technologies having worked in various positions during his career.

Mifrah is currently the CTO of State Trading Organization Plc leading the digital transformation across the organization. He is also the group CTO assigned to bring the transformation needed across the group of companies.
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Prapapachra Phanich
Retail Business Architect, SAP
Experienced Customer Solutions Manager with a demonstrated history of working in the computer software industry. Skilled in Requirements Analysis, Pre-sales, Business Analysis, Databases, and Project Management.
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Heather McIlvaine
Features and premium editor, Inside Retail
Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has travelled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail and followed the local fashion industry's pivot to making PPE during Covid-19.
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Inside Retail
As a trusted voice to the industry for over 40 years, Inside Retail’s dedicated journalists and industry insiders deliver unparalleled news, analysis and trends on retail across the globe.
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