About
Most audits don’t start with fraud.

They start with something that looked … off.

➙ A note that didn’t fully support the service.
➙ A billing pattern that raised a quiet red flag.
➙ A consent that was never updated.
➙ A workflow no one has questioned in years.

And once a payer or regulator starts looking, they don’t stop at one chart.

Join us on February 12 at 1:00 PM Eastern for a practical, plain-language webinar that explains why behavioral health practices actually get audited — and what you can do now to reduce your risk before there’s a problem.

What This Webinar Covers

Audits are rarely random — and they’re often preventable.

In this session, we’ll break down:
➡️ The most common audit triggers in behavioral health
➡️ What auditors, payers, and Medicaid plans look for first
➡️ Why otherwise solid practices end up on the radar
➡️ Documentation gaps and billing mismatches that quietly increase risk
➡️ Why “we’ve always done it this way” is no longer safe
➡️ Simple steps you can take now to reduce audit exposure

This is real-world insight based on what actually shows up in audits — not legal theory or worst-case scare stories.

Who Should Attend

This webinar is designed for:
▪️Behavioral health practice owners
▪️Clinical directors and administrators
▪️Billing and revenue cycle leaders
▪️Compliance and operations staff
▪️Anyone responsible for documentation, billing, or practice workflows

If you’re assuming “we’re probably fine,” this session will help you confirm that — or fix what needs attention before someone else finds it.

What You’ll Walk Away With

By the end of this session, you’ll have:
☑️ A clearer understanding of how audits really start
☑️ Insight into the patterns payers flag first
☑️ Practical guidance to strengthen documentation and workflows
☑️ Actionable steps you can implement immediately
☑️ More confidence that your practice is prepared — not exposed
When
Thursday, February 12, 2026 · 1:00 p.m. Eastern Time (US & Canada) (GMT -5:00)
Presenters
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October Boyles
Chief Clinical Officer
Dr. October Boyles is a behavioral health expert and clinical leader with extensive expertise in nursing, compliance, and healthcare operations. With a Doctor of Nursing Practice (DNP) and advanced degrees in nursing, she specializes in evidence-based practices, EHR optimization, and improving outcomes in behavioral health settings. Dr. Boyles is passionate about empowering clinicians with the tools and strategies needed to deliver high-quality, patient-centered care.
1738250891-8fbbd661c0211e03
ICANotes
Behavioral Health EHR
With an intuitive, chart-centric workflow, ICANotes is the only fully configured EMR software for behavioral health, therapy, psychiatry, and addiction treatment. Our robust behavioral health content engine and customizable point-and-click templates reduce the time you spend documenting patient care while enabling you to confidently bill at the maximum level of reimbursement.

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