About
After-hours messages. Telehealth blur. Crisis vs. convenience.

Learn how to set, hold, document, and repair clinical boundaries ethically — without guilt, burnout, or increased risk.

Clinical boundaries feel harder than ever. Expanded telehealth access, clinician shortages, constant messaging, and rising client acuity have created a perfect storm where well-intentioned flexibility can quietly turn into boundary drift — putting clinicians at risk for burnout, ethical exposure, and documentation vulnerabilities.

This live, practical webinar will help you confidently navigate today’s most common boundary challenges while preserving trust, therapeutic alliance, and your own sustainability as a clinician.

Learning Objectives

By the end of this webinar, you will be able to:
☑️ Identify early warning signs of boundary drift before problems escalate
☑️ Apply ethical boundary frameworks supported by ACA, APA, and NASW codes
☑️ Use clear, compassionate scripts to reinforce boundaries without harming rapport
☑️ Distinguish between clinically appropriate flexibility and high-risk exceptions
☑️ Document boundary decisions in a way that supports audits, complaints, and continuity of care

Why This Topic Matters Now

Boundary challenges are no longer edge cases — they’re daily clinical realities:
➡️ After-hours texts, emails, and portal messages
➡️ Telehealth blurring personal and professional space
➡️ Crisis inflation vs. non-crisis demands
➡️ Fear that setting limits will damage the alliance
➡️ Burnout driving reactive (rather than intentional) decisions

Without clear structure, clinicians risk resentment, inconsistent care, and documentation that fails to demonstrate clinical judgment.

What We’ll Cover:

During this session, you’ll learn how to:
✔️ Set digital and communication boundaries in telehealth environments
✔️ Handle common challenges like session overages, fee exceptions, and social media requests
✔️ Use ethical decision points to determine when to hold vs. adjust boundaries
✔️ Repair ruptures after boundary enforcement without over-explaining or apologizing
✔️ Apply culturally responsive boundary setting without compromising ethical obligations

Documentation That Protects You

Boundary issues often show up most clearly—and most dangerously—in documentation.
You’ll learn a simple, defensible documentation structure for boundary-related notes, including:
▪️How to chart boundary situations objectively
▪️Risk-aware language that avoids emotional or judgmental phrasing
▪️Examples of what not to write—and compliant alternatives that hold up under review
This approach demonstrates clinical reasoning, supports audits, and protects both you and your clients

Who Should Attend

This webinar is ideal for:
▪️Therapists, counselors, and social workers
▪️Psychologists and psychiatrists
▪️Telehealth and hybrid clinicians
▪️Practice owners managing clinician burnout
▪️Any clinician navigating frequent boundary strain with clients
When
Thursday, February 19, 2026 · 12:00 p.m. Eastern Time (US & Canada) (GMT -5:00)
Presenters
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Don Morrison (he/him)
MSW, LCSW
Donald Morrison graduated from UNC Charlotte in 2004. He has since worked as a school-based therapist, inpatient social work supervisor and outpatient clinician. Donald currently works in private practice, and he is also an adjunct faculty member at the UNC Charlotte School of Social Work. In addition, Donald serves as a clinical supervisor to LCSW associates, and he regularly presents at area mental health conferences and seminars.
1769531591-b79dcb86707fb21d
October Boyles
Chief Clinical Officer
Dr. Boyles is a behavioral health expert and clinical leader with extensive expertise in nursing, compliance, and healthcare operations. With a Doctor of Nursing Practice (DNP) and advanced degrees in nursing, she specializes in evidence-based practices, EHR optimization, and improving outcomes in behavioral health settings. Dr. Boyles is passionate about empowering clinicians with the tools and strategies needed to deliver high-quality, patient-centered care.
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