About
After-hours messages. Telehealth blur. Crisis vs. convenience.

Learn how to set, hold, document, and repair clinical boundaries ethically — without guilt, burnout, or increased risk.

Clinical boundaries feel harder than ever. Expanded telehealth access, clinician shortages, constant messaging, and rising client acuity have created a perfect storm where well-intentioned flexibility can quietly turn into boundary drift — putting clinicians at risk for burnout, ethical exposure, and documentation vulnerabilities.

This live, practical webinar will help you confidently navigate today’s most common boundary challenges while preserving trust, therapeutic alliance, and your own sustainability as a clinician.

Learning Objectives

By the end of this webinar, you will be able to:
☑️ Identify early warning signs of boundary drift before problems escalate
☑️ Apply ethical boundary frameworks supported by ACA, APA, and NASW codes
☑️ Use clear, compassionate scripts to reinforce boundaries without harming rapport
☑️ Distinguish between clinically appropriate flexibility and high-risk exceptions
☑️ Document boundary decisions in a way that supports audits, complaints, and continuity of care

Why This Topic Matters Now

Boundary challenges are no longer edge cases — they’re daily clinical realities:
➡️ After-hours texts, emails, and portal messages
➡️ Telehealth blurring personal and professional space
➡️ Crisis inflation vs. non-crisis demands
➡️ Fear that setting limits will damage the alliance
➡️ Burnout driving reactive (rather than intentional) decisions

Without clear structure, clinicians risk resentment, inconsistent care, and documentation that fails to demonstrate clinical judgment.

What We’ll Cover:

During this session, you’ll learn how to:
✔️ Set digital and communication boundaries in telehealth environments
✔️ Handle common challenges like session overages, fee exceptions, and social media requests
✔️ Use ethical decision points to determine when to hold vs. adjust boundaries
✔️ Repair ruptures after boundary enforcement without over-explaining or apologizing
✔️ Apply culturally responsive boundary setting without compromising ethical obligations

Documentation That Protects You

Boundary issues often show up most clearly—and most dangerously—in documentation.
You’ll learn a simple, defensible documentation structure for boundary-related notes, including:
▪️How to chart boundary situations objectively
▪️Risk-aware language that avoids emotional or judgmental phrasing
▪️Examples of what not to write—and compliant alternatives that hold up under review
This approach demonstrates clinical reasoning, supports audits, and protects both you and your clients

Who Should Attend

This webinar is ideal for:
▪️Therapists, counselors, and social workers
▪️Psychologists and psychiatrists
▪️Telehealth and hybrid clinicians
▪️Practice owners managing clinician burnout
▪️Any clinician navigating frequent boundary strain with clients
When
Thursday, February 19, 2026 · 12:00 p.m. Eastern Time (US & Canada) (GMT -5:00)
Presenter
1702407937-31066a0e98f89e58
ICANotes EHR
Documentation Specialist
I'm part of the training team. I have extensive knowledge in the program. I cannot wait to help you!
Reserve Your Spot
Full name*
Email Address*
Phone Number*
Are you already a customer of ICANotes?*
We use BigMarker as our webinar platform. By clicking Register, you acknowledge that the information you provide will be transferred to BigMarker processing in accordance with their Terms of Service and Privacy Policy.