Learn how to use the new telehealth back office functionality which features a waiting room, internal chat, and screen sharing capability.
Navigating the back office
Wait Room workflow
Patient QuickVite and Website Join Code
Internal practice chat
Josh graduated from Wilmington University with a bachelor's degree in marketing. He joins ICANotes with seven years of customer service and technical support experience, most recently in a technical role with DrFirst. He enjoys customer service and is passionate about helping people and problem-solving.