Whilst there is no doubt that 2020 has been a challenging time for retail, for garden retail, it has unlocked a number of new opportunities. Spending more time at home has unlocked a new customer base and outdoor living and garden care has never been more on trend. The question now is how to continue to take advantage of this popularity wave to ensure these new customers become your new regulars.

Join us for this discussion as talk through how to garden centre retailers can take advantage this new consumer trend and continue to connect with consumers as we come out of a pandemic, what is the evolution of the customer experience in store, where can digital fit in, and where do our panel see as the next big opportunities for the industry?