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WEBINAR DETAILS
  • About
    Are you in the 91% of customer success professionals whose team grew this year? Are your CS numbers now in double figures? 76% of teams have reached that point!

    The big question is how you translate that growth into success in 2022. How do you onboard and upskill new reps effectively? Who do you collaborate with? How do you do it well? Where do you find customer advocates? How do you manage expectations?

    There’s a lot to tackle! Our expert panel will be looking at the state of customer success and all the big trends for the coming year so that you can win in 2022.
  • Agenda
    • How to overcome the challenges of growing a customer success team.
    • Tools for giving reps the knowledge and skills they need to succeed.
    • Why 82% flagged customer advocacy as a priority and how to find those advocates.
    • Which teams CS should be collaborating with, from marketing to sales and beyond.
    • How to use data and analytics in your customer success strategies.
    • Live Q&A.
  • Price
    Free
  • Language
    English
  • OPEN TO
    Everyone
  • Dial-in available
    (listen only)
    Not available.
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