WEBINAR DETAILS
  • When
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  • About
    Client approvals, scope changes, miscommunication, and project delays are challenges every remodeler faces. In this webinar, you’ll learn practical, repeatable workflows that help remodeling teams streamline approvals and keep projects on track.

    Ryan Gifford, COO of Brown Design & Construction, a New York–based remodeling firm specializing in kitchens, additions, basements, and bathrooms, will walk through the Houzz Pro tools, tips, and processes his team uses to reduce friction, improve client communication, and run a smoother, more profitable operation.
    You’ll leave with actionable strategies you can apply directly to your own projects.
  • Agenda
    • Show clients the final result early: Ryan and team show the client exactly what they're getting right up front. Using 3D models means fewer surprises and faster approvals, so the team can start work sooner and the client feels confident in their decisions.
    • Keep all product selections organized: Ryan and team manage all product choices and approvals in one system. This cuts out the messy email chains and spreadsheets, which is usually where delays and unauthorized changes start.
    • Plan better to avoid project delays: How to use a solid schedule and task tracker. It keeps their crew and subcontractors on the same page, ensuring they meet deadlines and stay within the agreed-upon budget.
    • Clear communication means fewer disputes: Homeowners get updates every day through a dedicated online portal and daily logs. Every detail is transparent, which leads to happier clients and minimizes confusion or disputes at the end of the job.
FEATURED PRESENTERS
  • Webinar hosting presenter

    Ryan Gifford

    COO, Brown Design and Construction
    As COO of Brown Design and Construction, Ryan Gifford oversees all backend operations, ensuring projects stay on track, teams communicate effectively, and every job runs at peak performance. He also leads the company’s media, branding, website,...
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  • Webinar hosting presenter

    Andréa Blanc du Collet

    Senior Product Marketing Manager, Houzz Pro
    As a Senior Product Marketing Manager at Houzz Pro, Andréa focuses on understanding the daily challenges builders, remodelers, and design pros face — from managing leads to keeping projects, clients, and teams aligned. She transforms those...
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