About
Running IT in-house means your team covers everything. Help desk, security, backups, vendors, and the next big project all land on the same few people. Tickets, patches, user requests, and security alerts fill the week. When someone takes a vacation or moves on, you've seen how gaps can show up fast.

This 45-minute webinar is a first step toward getting that time back, and closing those gaps. James Walstad, Director of Business Development, Managed Services, will share a practical framework for deciding what your team should own and where added support makes the most difference.

You’ll walk away with:
• A clear view of what is competing for your IT team’s time
• How building internally, fully outsourcing, and co-managing compare
• What to look for in a co-managed IT partner
• The services you should expect, from proactive and backup to security and strategic support
• A client example of consolidating 13 tools into one partner

Who should attend: IT leaders and teams who run IT in-house and want added capacity, coverage, or specialized expertise.

Wednesday, November 18 | 10:00 - 10:45 AM (CT)

Register today!
When
Wednesday, November 18, 2026 · 10:00 a.m. Central Time (US & Canada) (GMT -6:00)
Presenters
H
Heartland Business Systems
J
James Walstad
Director of Business Development, Managed Services
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