About
As cyber threats grow more advanced and frequent, organizations must operate under the assumption that a security incident is not a matter of if, but when. This webinar explores the full Incident Response (IR) lifecycle—covering preparation, detection, coordinated response, and post-incident recovery—to help teams strengthen resilience and minimize business disruption.

Attendees will learn how to build a mature IR program that reduces downtime, limits organizational impact, and meets regulatory and contractual obligations. We’ll dive into practical strategies for developing an IR plan, improving detection and alerting workflows, coordinating response teams, and conducting effective root cause analysis. The session also highlights how tabletop exercises and threat intelligence can elevate readiness over time.

What You’ll Learn:
- How to develop an incident response plan aligned to business and compliance requirements
- Best practices for establishing enterprise-wide detection and alerting mechanisms
- Strategies for coordinating internal and external teams during containment and remediation
- How to conduct root cause analysis and implement corrective actions after an incident
- Ways to use threat intelligence and tabletop exercises to continually strengthen readiness

Whether you're launching an IR program or enhancing an existing one, this webinar delivers actionable guidance to help your organization detect threats earlier, respond faster, and recover with confidence.
When
Wednesday, December 17, 2025 · 11:00 a.m. Central Time (US & Canada) (GMT -6:00)
Presenters
H
Heartland Business Systems
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Ben Hall
Senior Information Security Consultant
Ben is a Certified Information Systems Auditor (CISA) and a Certified Data Privacy Solutions Engineer (CDPSE) with over 18 years of Governance, Risk, Compliance, Information Security and Information Technology experience in the Banking, Financial, Insurance and Healthcare sectors. 

Prior to joining HBS, he held positions as Information Security Officer, Risk Manager, Lead IT Security and GRC Analyst, IT Operations Supervisor, and Systems Administrator. As a GRC Practice Manager and vCISO for HBS, he works with clients to support their information security, risk management and compliance efforts.

Ben has expertise in third-party risk management, change management, access control, security operations, business continuity and disaster recovery, security and risk management, and security awareness. Additionally, he has experience in IT governance, risk and compliance across numerous regulatory frameworks and has worked in IT operations, giving him a holistic view of how security impacts IT operations.

Ben served as the VP of the Information Systems Security Association (ISSA) board for the Des Moines, Iowa Chapter from July of 2019 to May 2022 and is active in the local ISACA and InfraGard chapters. Ben is also a part of the West Des Moines Leadership Academy Class of '22 - '23. In his free time, Ben enjoys spending time with family and friends, coaching his kids' sporting activities, and spending time outside in any capacity
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Tim Ballard
Security Operations Center (SOC) Analyst II
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Kevin Coe
Senior Information Security Engineer
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Matthew McGill
Senior Information Security Consultant
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