Chrome-icon-sc
It looks like you’re on an old version of Chrome… Update your browser to attend this event.
Download Chrome for free →
It looks like you’re on an old version of Chrome…
Update Chrome
Chrome-icon-sc
It looks like you’re on an old version of Safari… For help updating click here.
It looks like you’re on an old version of Safari…
For help updating click here
Edge-icon-sc
It looks like you’re on an old version of Edge… Update your browser to attend this event.
It looks like you’re on an old version of Chrome…
Download
Edge-icon-sc
Firefox-icon-sc
It looks like you’re on an old version of Firefox… Update your browser to attend this event.
Download Firefox for free →
It looks like you’re on an old version of Firefox… Update Firefox
Firefox-icon-sc
It looks like you’re using Opera… To attend, you’ll need Chrome or Firefox
  • Chrome-icon-sc
    Download Chrome for Free
    GET CHROME →
  • Firefox-icon-sc
    Download Firefox for Free
    GET FIREFOX →
It looks like you’re using browser we do not support… To attend, you’ll need Chrome or Firefox
  • Chrome-icon-sc
    Download Chrome for Free
    GET CHROME →
  • Firefox-icon-sc
    Download Firefox for Free
    GET FIREFOX →
Download our plugin to attend this webinar on Internet Explorer.
For an optimal experience, attend this webinar from Chrome or Firefox
After installation is finished, refresh the page to enter.
Learn more in the Help Center →
Download our plugin to attend this webinar on Safari.
For an optimal experience, attend this webinar from Chrome or Firefox
After installation is finished, refresh the page to enter.
Learn more in the Help Center →
Appstore-img
It looks like you’re using IOS… To attend, you’ll need to download our free app
Download BigMarker App →
We noticed you’re on iOS…
Use our free app to attend from this device
Appstore-img
  • Chrome-icon-sc
    Download Chrome for Free
    GET CHROME →
  • Firefox-icon-sc
    Download Firefox for Free
    GET FIREFOX →
Tortoise-icon
It looks like your internet is a little slow right now…
  • Check your connection
    Move closer to your router, connect to a faster network, or plug in via ethernet.
  • Check your computer
    Close extra browser tabs, quit other applications, or restart your computer.
  • Try our other tips
    When all else fails, contact us or visit our Help Center for more information.
Enter Webinar →
Learn more in the Help Center →
Edit Logo
Logo Image
Recommended size: square or rectangle at least 32px tall.
1596010841-4bb2bb565687c09a
Change image...
Delete
Logo Text
Required if you have no logo image. Optional if you have an image.
Link Logo to URL
PRO
Link the landing page logo back to your website. Requires Pro Plan or above.
Cancel
1596010841-4bb2bb565687c09a
  • Host Login
, you’re registered for this webinar ! Manage registration → Not ? Click here

The Digital Exclusion Landscape & Delivering Support in the New Normal

Thursday, July 30, 2020 · 1:00 p.m.  |  London (GMT +1:00)

Add to calendar
Digital transformation can be challenging for organisations.

Local Gov is designing brilliant online services – but how can you ensure that everyone can access them and has the skills to use them?
WEBINAR ENDED
Registration is full. If you have already registered, please log in or use the link from your registration confirmation email.
Presenters
1596011247-930b15482ca113a8
Nick Hill
Host
1596010995-432493960feb7112
Helen Dobson
Partnership and Development Director, Citizens Online
Helen joined Citizens Online in 2017 bringing over 20 years of experience developing partnerships and overseeing digital project delivery. Helen’s digital training started in 1998 when working for a creative start‐up. Passionate about social justice, she moved to work in the charitable sector in 2013, forming cross-sector partnerships to address lack of digital skills and increase diversity in creative industries.
1596011156-a39863bbd2776236
Rich Denyer-Bewick
CEO
Since joining the organisation in 2015, Rich has led our hugely successful National Lottery–funded ‘Deep Dive’ projects in Gwynedd, Plymouth, the Highlands, and Brighton & Hove, securing funding and sustainable partnerships. He is now responsible for overall operations and our collaboration with the One Digital partnership. A keen tech and systems change advocate, Rich brings over 14 years of local government experience, including senior management of integrated health and social care services, homelessness and housing. Rich has first-hand experience of client-side digital inclusion and transformation projects. Part‐time kung fu master.
About
Digital transformation can be challenging for organisations.

Local Gov is designing brilliant online services – but how can you ensure that everyone can access them and has the skills to use them?

The recent Coronavirus crisis has taken us all by surprise. When you were making plans for 2020 I’ll bet they didn’t include being at home for 23hrs a day, queuing 2m apart to get into a supermarket, or home schooling your kids.

The virus has highlighted how important digital technology is in helping most of us cope. Imagine if there was only a landline, four tv channels and the physical books on your shelf to see you through! For people without video calls, kindles, online learning, gaming, music and tv streaming services these quarantine days may well feel even longer.

This session, run by Citizens Online, will look at how Local Authorities can start to provide remote support to help people get online and improve digital skills
Agenda
  • INTRODUCTION: The Digital Exclusion landscape and our approach
  • PROVIDING REMOTE HELP: Tips to help people get online/improve digital skills
  • Q&A: WHAT ARE YOUR EXPERIENCES - What are the challenges? What else can be done
  • WRAP UP & RESOURCES
Share
COPY
All GovShare webinars
Powered by BigMarker