Older people & those with health issues are not only the most likely groups to be affected by the Coronavirus but also are the most like to be socially & digitally excluded.
Join Citizens Online as they show you how to map where these groups are and how best you might digitally support them.
Host, LocalGovDigital LOCKDOWN
Creator of Public Sector Forums, #channelshiftcamp, Public Sector Customer Services Forum & Event Maker @ LocalGovDigital
Research and Development Manager, Citizens Online
Since joining Citizens Online in 2014, James has helped build their rigorous Baseline evaluation approach. Data is James’ middle name. His analytical brain creates beautiful and detailed visualisations and maps of data to help organisations target their resources more effectively, to people who are—or are at risk of being—digitally excluded. James was also instrumental in the creation of the Fix the Web project’s animated Introduction to Digital Accessibility.
Data Analyst & Web Technician, Citizens Online
Francis joined the team in August 2017, bringing his research and IT skills to help deliver Citizens Online’s rigorous baseline mapping and project evaluation work. He will also be managing and maintaining the organisation’s websites. Francis has experience as a community playworker, university lecturer and freelance researcher.
Older people & those with health issues are not only the most likely groups to be affected by the Coronavirus but also are the groups most like to be socially & digitally excluded.
This session will share how Citizens Online can help map out where these people are and how they can be supported