Professor Mark Thompson will look at how Local Authorities have coped with the pandemic with their existing digital capabilities and share some of the emerging thinking about the future and what post Lockdown and the "New Normal" might look like.
He will look at how Councils need to become data-driven and decentralised brokerages of local place-based services.
Host, LocalGovDigital LOCKDOWN
Creator of Public Sector Forums, #channelshiftcamp, Public Sector Customer Services Forum & Event Maker @ LocalGovDigital
Professor Mark Thompson
Professor in Digital Economy at University of Exeter & Strategy Director, Methods
Mark Thompson is a Professor of Digital Economy in INDEX (Initiative for the Digital Economy). He holds a BA in Human Sciences from University of Oxford, an MSc in Development Studies from SOAS, and a PhD in Information Systems from University of Cambridge. Mark’s research draws on practice-based theories to investigate the intersection between emerging digital business models, and organisational innovation and transformation.
Mark has published articles in a broad range of journals including Information and Organization, Academy of Management Review, Organization Science, Journal of Public Administration Research and Theory, Government Information Quarterly, Public Administration, Human Relations, Journal of International Development, and Journal of the Association of Information Systems.
He is acknowledged in the public domain as one of the architects of Digital service redesign within the UK public sector, and blends the roles of academic, practitioner, and policy commentator. He has chaired several of the large annual conferences on Digital in the UK public sector including the annual National Digital Conference, and contributes to Computer Weekly and a range of other practitioner publications.
Mark combines his University role with other roles as Board Member of TechUK, and Strategy Director for Methods, Methods Analytics, and Core Azure. He has held previous roles as Senior Lecturer in Information Systems at Cambridge Judge Business School, and Change Management Consultant at Accenture.
Keynote will look at Local Gov's existing digital capabilities and how it has coped with the pandemic.
Look at emerging thinking about the future post Covid-19.
Look at how Local Authorities become data-driven organisations and decentralised brokerages of local place-based services