Webinar: Delivering Innovative Digital Solutions that support communities during COVID-19 by GovShare

Host Login

Presenters

Simon Smith

Sales Director, GOSS

Simon has been with GOSS for over 13 years. A focused individual with nearly 20 years proven success in a wide variety of sales disciplines, in major corporations and start-ups across a variety of industries. He has a passion for delivering results and helping others to realise their potential.

Nick Hill

Host, LocalGovDigital LOCKDOWN

Creator of Public Sector Forums, #channelshiftcamp, Public Sector Customer Services Forum & Event Maker @ LocalGovDigital

Andy Orchard

Head of Account Management, GOSS Interactive

Andy is an experienced Head Of Account Management with a demonstrated history of working in the computer software industry. He has been with Goss for over 15 years

About

Amidst the ongoing Coronavirus lockdown restrictions, the need for digital and online customer services has never been more vital. Using real life client examples from Gateshead Council and others, this session will explore ways in which your organisation can rapidly deliver focussed and easy to use pandemic-based ‘request for support’ and ‘volunteer help’ services, whilst also ensuring residents are kept informed and engaged. Furthermore, we demonstrate how easy it is to use a variety of management and performance dashboards to provide detailed reporting of residents using these services, and identifying those in need of support during these unprecedented times. We will also be joined by GOSS clients, West Berkshire Council, who will share their experience of how these services have enabled them to provide support to their community over the past few weeks.

We welcome you to join us for these LocalGovCamp Lockdown session to discover how other organisations have responded to the ongoing crisis, share your own developments and discuss what new challenges we will face in the coming weeks.

Presented live by GOSS Head of Account Management - Andy Orchard, and GOSS Sales Director – Simon Smith, this session is a must for any organisation looking to seek ways in which to deliver support and effective digital services to their communities.