Analysing and predicting passenger flow throughout the airport forms the basis for many operational and customer experience decisions. Most airports are not equipped to do this. Measuring queues in isolation is only part of the story.
What if you could track, anonymously, passengers by flight, from their arrival by rail, taxi or car right through the terminal to their aircraft? And understand what preferences they have on that journey.
Tune into this live webinar to explore how understanding customer behaviour, from kerb to flight, enables genuine frictionless engagement that drives bottom line and operational performance improvements.
Agenda
Discover how per-flight flow analytics can create predictable customer experiences and reduce overheads at check points around the airport including bag check, security screening, border control
Identify paths to increased revenue by understanding how passengers travel to/from the airport, move, dwell and shop
Explore how flow insight can improve gate planning and real time operational decision making
Understand how to quickly get started, including how to unlock the value of data in your current passenger processing and stereo vision camera systems.
Don't miss an interactive session at the end when you can put your questions to the team
Chris Warrington
SVP Sales and Marketing
Peter Knudsen
Veovo GM Passenger Predictability Solutions
Peter works with some of the world’s busiest transit hubs and airports to ensure that they have the best data-driven insight to plan and optimise customer experiences.
Peter has over 20 years´ experience in developing people flow monitoring and analytics solutions. In 2003 he was one of the founders of BLIP Systems, which became part of Veovo in 2018.