Cross-border Operations: Fighting Friction on All Fronts

Although the global pandemic accelerated the boom in online shopping, other global trade, regulatory and operational headwinds continue to create friction on multiple fronts. All too often the end-to-end cross-border shopping experience bears the brunt of the negative impacts.

Join our panel as we discuss how global ecommerce leaders are juggling regulatory changes concerning data protection & privacy, Brexit, de minimis changes, etc. We explore evolving payment and fulfillment innovations and examine how shipping and final mile delivery options can remove friction that lowers cross-border conversion.

We debate whether retails’ secret for success has changed from location, location, location to logistics, logistics, logistics.

Speakers:

• Gilles Ferrandez, Sales Director, An Post Commerce
• Yele Olatunbosun, Strategy and Business Development Senior Manager, Zalando
• Chris Ziomek VP, Sales Passport Shipping