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THIS WEBINAR HAS MOVED TO ZOOM. Please copy this URL into your browser and follow the link to re-register: forbestravelguide.com/strong
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What do the world’s best hospitality staff have in common with magicians? The ability to surprise and delight by seeming to read people’s minds. We pull back the curtain on this powerful skill, which we call Plus One Service. Learn to think ahead of the guest and to tap into your intuition to create a personalized experience.