Few things can negatively impact your business more quickly than bad Google reviews. We’ve seen it sink dealerships. Research shows that 93% of consumers choose a business based on reviews. Even 1 negative review can have a significant impact. So, in this webinar, we’ll discuss how to deal with negative reviews. And more importantly, how to avoid them in the first place
Join us and we’ll discuss:
• What to do when you get a negative review
• What NOT to do when you get a negative review
• How to increase service capacity in what could be an historic season
• Methods to follow-up with leads quickly and effectively
Don’t let the rude customers define and impact your revenue. Be proactive! You’ll learn how in this webinar.