Fraud detection and prevention: everyone's business

Raman is a Claims Investigation Analyst at Empire Life focusing on the detection and prevention of benefits fraud. In his eight years with Empire Life, Raman has focused exclusively on business analytics and fraud. In addition to exceptional mathematical and data skills, he is a keen student of all new tools and technology, especially as they pertain to fraud detection. Raman is a visiting professor at St. Lawrence College, where he teaches applied management science, supply chain management, SQL, statistics, and business mathematics. He earned his Bachelor of Commerce from Indira Gandhi National Open University, and his MBA from Punjab Technical University. He is fluent in English, Gujarati, Hindi, and Punjabi.

Maureen is the Director of Group Customer Service and Administration in Group Solutions at Empire Life. She has a 25+ year track record of success in the group insurance business, leading service, disability, health/dental, claim investigations and compliance teams. Most recently successfully integrating AI tools into service delivery. She is an avid golfer, and enjoys fishing and travel.

Megan Faulter is the Regional Vice President for Western Canada, Group Solutions at Empire Life. She has worked in the group benefits industry for over 17 years. Before moving into her current role, Megan worked as an Account Executive with Empire Life. Megan holds a Bachelor of Commerce degree with a major in Risk Management and Insurance from the University of Calgary and has completed her Group Benefit Associate designation.