WEBINAR ENDED
About This Webinar
Join us during our live online event about Customer 360...the Future of Sales on the 9th of December

The B2B world is changing and customers are expecting seamless experiences. Organizations are trying to move away from siloed solutions towards platform solutions to create a true Customer 360 view. The technology to achieve this is available, but how do you prepare your company to really reap the benefits from this commercially?

In this upcoming event we will have Jeroen Heijmans (Area Vice President & deputy country leader at Salesforce) talk about how they take advantage of their own Salesforce platform & provide examples from the field. Also we have Mark Schmidt (Digital Transformation & Innovation lead at Salesforce) who will share his views on Enterprise Wide CRM. Niek Bachman (Practice Manager Sales Cloud at Nextview) will talk about how to bring ambition, vision together in an enterprise wide approach to Customer 360.
Agenda
  • How Salesforce uses Salesforce
  • Latest trends in CRM
  • Fast track to value
Presenters
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    Mark Schmidt
    Digital Transformation and Innovation lead - Salesforce
    Mark works with manufacturers across EMEA on their digital transformations. He is a graduate of the University of California, has over 25 years of leadership and innovation experience with global enterprises, 2 patents in collaboration technology, and a MBA from Rotterdam School of Management. Mark will discuss the digital trends within B2B and the specific role of E-commerce to create value for your customers.
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    Christiaan Koene
    Client Executive at Salesforce
    Christiaan has been in sales for over 10 years in various roles. After using Salesforce for a couple of years as a sales person himself he decided to join Salesforce and help companies achieve success through CRM. He held a position as business development manager, sales manager and currently is a client executive for companies in the manufacturing industry. He is passionate about the latest technologies related to customer experience and CRM. Not a day goes by that he doesn't use the Salesforce tools to help him drive success with his customers and prospects.
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    Niek Bachman
    Practice Manager Sales Cloud at Nextview
    Niek and the Nextview team work on commercial excellence at Nextview clients, making sure they take the right steps in their CRM journey. With a sales background and being in the Salesforce Ecosystem at Nextview for nearly 6 years, Niek will emphasise on how to approach your future developments in Sales and CRM.