About This Webinar
Join Core States Group for Part 2 of our TASTE webinar series, Design Efficiencies That Drive Operations, featuring Joe Collins from McDonald's and our QSR experts, Jill Ventura, Director of Restaurants, and Ken Mackenzie, AIA, Senior Project Architect. During this webinar we will discuss:

  • Creating efficiencies with drive-thru's to enhance business
  • How a smaller footprint could affect the overall look, feel, and profitability of the restaurant
  • Design best practices for self-service transactions


Core States Group's 3-part TASTE webinar series will give you an up-close look at the trends shaping the QSR world. Each month we will talk with leading QSR brands, share tips based on experience, and engage in meaningful conversation to help you plan the next wave of program rollouts.
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Jill Ventura
Director of Restaurants | Core States Group
A leader in restaurant and hospitality design, construction, and development, Jill maintains leading edge awareness of market trends and opportunities. Over her 30-year career, she has cultivated project teams and carried responsibility of strategic growth in several leadership roles for firms including Corner Bakery Café, Le Duff America, and Wasserstrom.
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Joe Collins
Senior Development Director, US Restaurant Development | McDonald's
Joe leads U.S. restaurant design, construction, construction supply chain, and coordination teams in McDonald’s home office, supporting a portfolio of over 14,000 restaurants. With over 25-years in restaurant development, Joe is responsible for supporting the execution of current modernization efforts, annual development plans, maintaining restaurant standards, and developing strategies to efficiently manage capital spend.
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Ken Mackenzie, AIA
Senior Project Architect | Core States Group
With over 25-years of architectural experience, Ken designs efficient brand enhancing projects for some of the world’s leading quick-serve, casual, and fine dining brands. He assists clients to execute their rollout programs by designing, developing, and continually improving robust prototype documents that leverage best practices, performance, and vision.