Erick Leon is an experienced leader in Application Performance and Monitoring, renowned for his expertise in reducing Mean Time to Detect (MTTD) and Mean Time to Repair (MTTR). He excels at bridging the gap between Development, Marketing, Analytics, and Operations teams, demonstrating how performance directly correlates to revenue and user experience. Erick has successfully cultivated a mature performance culture within large enterprises. With a strong background in the Software Development Life Cycle (SDLC) and the continuous delivery pipeline, Erick emphasizes automation and shifting left to ensure top-tier digital quality. His skills extend to management, customer service, sales, and leadership. Erick holds a Bachelor of Science in Information Technology from Arizona State University and is a seasoned program and project management professional.