Taking Your SRE Team to the Next Level

Mandi Walls is a DevOps Advocate at PagerDuty. For PagerDuty, she helps organizations along their IT Modernization journey. Prior to PagerDuty, she worked at Chef Software and AOL. She is an international speaker on DevOps topics and the author of the whitepaper “Building A DevOps Culture”, published by O’Reilly.

Patrick Bergstrom is Chief Technology Officer at StormForge, where he is responsible for product strategy development, and delivering innovation to StormForge customers. Bergstrom was most recently Vice President, Site Reliability Engineering & Software Engineering, Enterprise Operations at UnitedHealth Group, where he created a globally distributed organization responsible for processes and tools to support distributed applications using modern DevOps techniques and best practices. He also led the creation of the Site Reliability Engineering category in BestBuy.com’s Web Operations group.

Rich is the VP of Product Marketing at StormForge, where he is responsible for messaging and content. He's been in the IT space for over 30 years, starting as a developer and then doing product marketing for several software companies including Dynatrace, Altiris, and Perceptive Software. Rich has an MBA from the University of Michigan and lives in Ann Arbor, Michigan.

Liz is a developer advocate, labor and ethics organizer, and Site Reliability Engineer (SRE) with 17+ years of experience. She is an advocate at Honeycomb for the SRE and Observability communities, and previously was an SRE working on products ranging from the Google Cloud Load Balancer to Google Flights.