From first inquiry to signed contract, through payment, booking execution, and even rebooking, your workflow should intentionally support every stage of the booking lifecycle.
In this session, we’ll take a lifecycle-based approach to Tripleseat, showing you how to structure your process so nothing falls through the cracks — and every touchpoint moves the deal forward.
In this session, we’ll cover:
-Designing a clear Lead-to-Close workflow that aligns with your hotel’s sales strategy
-Automating key touchpoints to ensure timely follow-up and consistent communication
-Using email and content templates strategically at each stage of the lifecycle
-Managing tasks, reminders, and Daily Digest to maintain visibility and accountability
-Creating a repeatable process that supports execution, follow-up, and future rebooking opportunities
-You’ll leave with a practical framework for optimizing your sales workflow, improving team consistency, and using Tripleseat to support the full booking lifecycle — not just the close.
Ideal for Directors of Sales, Sales Managers, and teams looking to create a more structured, scalable, and revenue-focused process.
