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Reshaping the Guest Experience

About This Webinar

This webinar is sponsored by NCR.

Customer expectations are changing. Digital is king and there is a greater dependency on creating fluid and safe experiences inside and outside your restaurants. The global pandemic has changed everything virtually overnight. These two things added together mean one thing – adding new technologies at a faster pace and lower cost curve. The pace of change is only increasing and the amount of technology needed to keep up is expanding rapidly. From managing your menus across multiple digital channels to going completely contactless, we’ll explore ways to remove friction points from your operations and combine the physical and digital world to accelerate digital transformation.

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter Winsight
Winsight delivers connections and intelligence to four of the fastest-growing verticals—convenience retailing, grocery businesses, restaurants and noncommercial foodservice—through broad and cutting-edge platforms. No company is better positioned to meet the food industry’s needs than Winsight.
Webinar hosting presenter
Executive Director of Marketing, NCR
With over 15 years of experience working within the industry, Jessica leads the marketing direction for NCR's restaurant technology portfolio, including building a deep understanding of customer needs and requirements. She has served in several leadership roles including head of hospitality and retail marketing and has been with NCR since its acquisition of Radiant Systems in 2011. Prior to joining Radiant Systems, Jessica held marketing management positions at Recall, Inc and the Metro Atlanta Chamber of Commerce.
Webinar hosting presenter
Executive Director of Product Management, NCR
Mr. Gray is currently the Executive Director of Product Management at NCR overseeing the Aloha Platform. He has held leadership positions in product management, sales and partnerships within NCR Hospitality since 2006. Prior to joining NCR he was Vice President of IT for California Pizza Kitchen and Cosi, Inc. Mr. Gray has worked in the Hospitality industry for 30 years holding positions in Operations, Training, and Information Technology. He also served two terms on the Board of Directors for the Connecticut Airport Authority and one term as Chairman of the Board for the Authority.
Webinar hosting presenter Joe Guszkowski
Senior Editor, Restaurant Business
Joe Guszkowski is a Senior Editor with Restaurant Business covering technology. When he’s not busy writing about QR codes and burger-flipping robots, he can probably be found reading, watching basketball or hanging out with his cat. He lives in Chicago.
Hosted By
Winsight webinar platform hosts Reshaping the Guest Experience
Winsight delivers connections and intelligence to four of the fastest-growing verticals—convenience retailing, grocery businesses, restaurants and noncommercial foodservice—through broad and cutting-edge platforms. No company is better positioned to meet the food industry’s needs than Winsight.
Attended (220)
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