Why Customer Retention is The New Growth: How Advocacy and Adoption Can Accelerate Your Business
WEBINAR ENDED
Wednesday, April 14, 2021 · 6:30 p.m.
· 45 minutes
Why Customer Retention is The New Growth: How Advocacy and Adoption Can Accelerate Your Business
Wednesday, April 14, 2021 · 6:30 p.m. · London
About This Webinar
In this session, Kevin Lau, Global Head of Customer Advocacy at Adobe will demonstrate why customer retention is crucial for growth and how you can accelerate this through effective advocacy and adoption programs.
Kevin Lau is the Global Head of Customer Advocacy for Adobe Digital Experience where he leads a newly formed organization within Executive & Customer Marketing responsible for driving advocacy across the entire Adobe Experience Cloud business. Kevin also has a wealth of experience from previous positions in customer marketing and advocacy at Marketo, NetBase, Quorom, Aol and Google.