About this Webinar
Patients and their caregivers are often on their own when it comes to coordinating needed health care. This can be a stressful task because many people are not familiar with how the health care system works. During this webinar you will learn about Medicare’s free Healthcare Navigation Program, which is helping people with Medicare, as well as their caregivers, coordinate their health care, connecting them with resources, and providing support to better understand the health care system.
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    Dr. Eboni Green
    Presenter
    Dr. Green is  the President and CEO of Caregiver Support Services, which specializes in supporting family and professional caregivers across the lifespan through direct supportive services. She is the author of three books At the Heart of the Matter, Caregiving in the New Millennium, and Reflections from the Soul, and currently writes a monthly article that focuses on self-care among caregivers. Green has extensive experience focused on caregivers' health and wellness, with an emphasis on caregiver stress, burnout and related family conflicts.
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    Elena Krafft
    Outreach Specialist
    Elena Krafft serves as the Outreach Specialist for the Beneficiary and Family Centered Care National Coordinating Center (BFCC-NCC). She leads the outreach and education efforts of the BFCC-NCC to increase awareness about Medicare’s Quality Improvement Organization Program and the services available to protect Medicare rights. She also leads the BFCC-NCC’s National Beneficiary and Family Advisory Council in an effort to engage Medicare beneficiaries and caregivers in quality improvement initiatives. She has a Master’s Degree in Public Health and is a Certified Health Education Specialist.
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