Submit a Correct Claim – the first time

Physicians complain that it takes longer to document patient care than to treat the same patient. In the billing department the same frustration exists. To find the answer to this problem it is important to understand the features of both the EHR and the PM software to maximize efficiency. Join us on January 5th as Practice EHR reviews key features to help our clients achieve the goal of a clean claim the first time. The lunch and learn session will include:

• Ways to populate the encounter form while documenting the clinical care
• Steps to verify the NDC and service descriptions consistently populate the claim form
• Capture the preauthorization number, accident details, and other details to avoid claim suspension
• Places within the patient experience to validate insurance subscriber identification number and coverage benefits
• What claim editing can be completed before the charges hit the billing system

As well as,
• The advantages of posting an advanced payment v. a copayment
• What to do with the credit card payment from an insurance plan
• Ways to adjust a patient payment applied in error