During BFCM, your customers expect fast, personalised support, even when demand is at its highest. Join this live, expert-led training to learn how to set up and scale Klaviyo’s AI Customer Agent ahead of the busiest shopping period of the year. Built for brands ready to reduce support load and drive revenue at the same time.

What you'll do:

• Set up your Customer Agent in Klaviyo.
• Enrich your agent with branded knowledge, guidance, and custom skills to prepare for BFCM.
• Analyse agent performance to identify gaps and opportunities.
• Learn how to improve your agent’s responses over time based on data.

Whether you’re just getting started or want to make sure your setup is ready to scale during BFCM, this session will give you everything you need to put AI to work for your customers during peak season.

Session requirements:

To get the most out of this training, you should have:

• A general understanding of the Klaviyo platform.
• An Owner, Admin, or Manager role.