UX Crunch at Home: Designing for Fintech

All events are FREE for subscribers!
Subscribe here: https://www.bigmarker.com/communities/tech-circus-tv/conferences!

---------------------------------------------------------------------------------------------------------------------------

Fintech is an industry that has grown exponentially in recent years; with the rise of digital banks, the digital transformation of traditional banks, all to do with our immensely mobile-first society. Where does design come in?

In this event we will be discussing how design can span operations and services, and where design can fail specific to fintech.

Join us for virtual learning, networking and more!

Featuring:

Christie Lau - Design Consultant - Capco

Aaron Irizarry - Head of Credit Solutions Design - Capital One Commercial Bank

Mirta Rotondo - VP of Brand and Experience Design - TrueLayer

---------------------------------------------------------------------------------------------------------------------------

Tickets are NON-REFUNDABLE however you can watch the recorded event if you miss the live stream.

---------------------------------------------------------------------------------------------------------------------------

TECH CIRCUS

Tech Circus is a networking and educational events company specialising in UX Design, Fintech and Search. Founded in 2015, our flagship event 'The UX Crunch' has quickly grown to become Europe's leading UX event.

---------------------------------------------------------------------------------------------------------------------------

TALKS & DISCUSSIONS

Christie Lau - Design Consultant - Capco

Christie is a design consultant and behavioural intelligence lead at Capco, a global financial services consultancy. She has experience working with a wide range of clients, from financial corporations to start-ups. Her background in psychology and human-computer interaction empowers her to capture behaviour patterns from quantitative and qualitative research. Workplace user experience excites Christie and she thrives on crafting holistic, surface-to-core experiences for both internal and external users. In addition to her work, Christie is a design mentor at Springboard, an award-winning Skillshare teacher, and an urban gardener.

7 Things I’ve Learnt from Designing for Fintechs and Investment Banks

Why does it take a data scientist a week to open a folder on the cloud? What do users with 12-hour workday need? Where is the line between marketing and misinformation? Designing for financial disruptors and establishments poses unique challenges and abundant opportunities for designers to make a positive impact on people and the business. This talk will explore why design is crucial at the intersection of finance and technology, and how we can create value via meaningful design.

Aaron Irizarry - Head of Credit Solutions Design - Capital One Commercial Bank

Aaron aka “Ron” is the Head of Credit Solutions Design in Capital One’s Commercial Bank. Aaron is also the co-author of “Discussing Design: Improving Communication and Collaboration through Critique”. More importantly, Aaron loves connecting with people through food, is a lover of heavy metal, and a lifelong Dodgers fan.

Leading Design in a Pandemic

In this talk Aaron will share insights he learned from leading a design team at a bank during a pandemic. Facing the challenges of tight timelines, distressing customer needs, and trying to ensure that a human centered approach was at the center of how we support our team members and customers.

Mirta Rotondo - VP of Brand and Experience Design - TrueLayer

Mirta Rotondo is VP of Brand and Experience Design at TrueLayer. One of the challenges she aims to solve is to bridge the gap between engineering and design. By promoting a solid collaboration between the 2 disciplines, she nurtured and built the foundations of the TrueLayer brand, design system and product experience.

Designing for Trust - How to Ask Consumers for Access to Their Financial Data

With Open Banking, consumers can securely share their data with third parties to access better financial services. This raises a question: How do you get consumers to trust you with their banking data when you are not a bank? Mirta shares her insights and best practice for building trust and gaining user consent.