Special Offer: Get 50% off your first 2 months when you do one of the following
Personalized offer codes will be given in each session
Share This Webinar
About This Webinar
When an experienced agent leaves, their customer understanding, problem-solving skills and successful techniques can leave with them.
Join Ringover and Engage Customer to explore how organisations can capture and share what their best people do naturally.
From practice simulations before a call to coaching during conversations and insights afterwards, discover how to turn individual expertise into shared knowledge.
Expect a practical discussion on supporting agents, strengthening team performance and maintaining consistent customer experiences as teams change.
When:
Tuesday, October 20, 2026 · 12:00 p.m. · London
Duration: 45 minutes
Language:
English
Who can attend? Everyone
Dial-in available?
(listen only): No
Featured Presenters
Hosted By
We are an exciting, vibrant and fast-growing multiplatform business media and events company.
Over the past decade we have run a series of hugely successful industry recognised live events which include Annual Summits, Conferences, Industry Awards and top-level Roundtable Focus Group Workshops.
Over the past decade we have run a series of hugely successful industry recognised live events which include Annual Summits, Conferences, Industry Awards and top-level Roundtable Focus Group Workshops.