A talk by Rocky Biasi.
Most people think helping someone in crisis means having the right words. It doesn't. After 20,000+ conversations in workshops across three countries, Rocky has learned that the single most powerful thing you can offer someone in a difficult moment is your full, undivided presence — and the neuroscience backs it up.
In this session, Rocky introduces the H.A.R.T. Model™ — a practical framework for preparing your state before a conversation, regulating yourself so the other person can regulate too, companioning without rescuing, and tending to yourself afterwards. You'll explore why your nervous system is the real intervention, what the 90-second rule means for every hard conversation you'll ever have, and why genuine presence protects you as much as it helps them.
No jargon. No theory for theory's sake. Just the skills that actually make a difference.