Join us for our next customer webinar where we'll be looking at managing queries and communications, with a focused walk-through of our Query Management Portal.
We know the back and forth between suppliers, colleagues and customers can become complicated quickly. We’ll discuss how you can streamline your query process and produce reports from real-time data using the portal, so you can track and resolve your queries efficiently.
What we’ll cover
• Auditable records, replacing spreadsheets.
• Real-time dashboards for actual/forecast savings and status.
• Advanced filtering by supplier, query type, and date.
• Collaborate with colleagues, customers and suppliers.
• Configurable response times and escalation routes.
• Reporting and export options for stakeholders.
