About
Agenda:

Presenters
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Wael Mansour
Senior Customer Success Manager, Elsevier
Wael’s main role is ensuring value and use of the research management solutions, providing analytical services & report. Wael has more than 25 years record of achievement and demonstrated success in field of Higher Education and research, maintaining strong relationships with customers.
Wael has a Master of Business Administration from University of Leicester and Bachelor of Library Science from Cairo University.
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Assoc. Prof. Dr. Thaer Al-Jadir
Director of the Department of Entrepreneurial Project Management at Department of Research and Development, Ministry of Higher Education and Scientific Research, Iraq
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Lucia Schoombee
Senior Customer Success Consultant, Elsevier
Lucia Schoombee is a Subject Matter Expert with Elsevier, specializing in research analytics. Based in Cape Town, South Africa, she supports customers in optimizing analytical tools and databases. Her role extends to developing and expanding current Elsevier partnerships and enhancing their value through consultation and capacity-building programs. She has authored studies related to research management and regularly teaches about the application of research metrics. Lucia holds a BBibl and an MPhil degree in Science and Technology Studies from Stellenbosch University and has been working with Elsevier since 2014.
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