Navigating the 2025 telehealth cliff: Three practical steps to protect your practice before September 30

If you’ve been offering virtual care for the past few years, chances are you’ve gotten used to the flexibility that telehealth has allowed. But those rules, originally put in place during the public health emergency—are changing. As of September 30, 2025, many of the Medicare telehealth flexibilities are set to expire. That includes rules around where patients can be located, how sessions can be delivered, and how certain services are billed.

We know these types of changes can feel overwhelming, especially for solo and small group practices that don’t have compliance teams or billing staff to fall back on. That’s why we’re hosting this short, supportive webinar—to help you understand what’s actually changing, what’s staying the same, and what small steps you can take now to protect your practice’s stability.

You’ll hear from:
- Jen Gray, M-CHMHC, RMHCI, practicing clinical mental health counselor and clinical subject matter expert who understands the day-to-day realities of supporting clients and managing a practice.
- Drew Norris, Product Manager at Ensora Health, who’ll speak to the tools and workflows that can support revenue continuity and operational peace of mind.

In this 30-minute session (20 min content + 10 min live Q&A), we’ll walk through:
- What’s changing on September 30—and what those changes mean for therapists who offer telehealth
- How to prepare for billing or access issues, especially if you see Medicare clients
- Simple, practical ways to reduce revenue disruption and strengthen client commitment (like scheduling, policy tweaks, and Prepay workflows)

This session is here to help you plan ahead with clarity and confidence. We hope you can join us.