You are in a privileged position as an EA/PA. You get to see, hear and experience what’s
happening in your organisation from the “shop floor” to the “board room table”. You are
therefore in an ideal position to put forward your ideas and proposals. But how do you
communicate those ideas and proposals with IMPACT? The session draws on learning from the one day training course “Principles of Persuading
and Influencing Skills” which forms a Unit of the accredited, professional qualification SFJ
Awards: Level 3 Award in Professional PA and Administration Skills.