Luxury Vacations in Melbourne Australia

Kiran is Chief Strategy Officer at ANZCRO, Australia & New Zealand’s leading destination management company with 30 years of experience and a team of 90 across offices in both countries. ANZCRO specialises in meticulous customisation, designing itineraries based on each client’s profile, interests and travel goals. ANZCRO’s core competitive advantage is its extensive product range, with over 40,000 contracted products from nearly 5,000 suppliers across Australia and New Zealand. These include accommodation across all styles, transfers, guided tours, activities, attractions, walking and cycling experiences, rail, ferries, car and campervan rentals, and internal flights. The reservations team delivers fast, personalised quotes and itineraries within 1–2 business days. ANZCRO is a member of USTOA, ASTA, IATA, ATEC and NZTEC, and was named Best Reservations Team at the 2025 Australian National Travel Industry Awards. ANZCRO also received Five Magellan Gold Awards for digital innovation and advisor resources in 2024 & 2025.

Kelly Miller is the Business Development Manager (North America) for ANZCRO DMC, playing a key role in driving sales and partnerships across the U.S. and Canadian travel markets. In this role, Kelly connects North American travel advisors with ANZCRO’s expansive portfolio of Australia, New Zealand and South Pacific travel products and expert support, helping advisors design tailored itineraries and sell unique experiences. As part of the ANZCRO team — a long-established DMC with deep destination knowledge and thousands of products — Kelly focuses on empowering North American Advisors with destination insights, marketing tools and seamless booking solutions to grow their business.

Dean “Dingo” Hampel is the Co-Founder and Director of Localing Private Experiences, a premium private touring company created to help travellers experience destinations like locals. Founded in 2013, Localing delivers immersive, highly personalised tours built on authenticity, insider access, and exceptional service. Dean brings deep expertise in designing high-end, experience-driven travel that resonates with luxury and FIT markets.

Melissa Spenceley is the Marketing Manager at Lake House, one of Australia’s most acclaimed boutique luxury retreats in Daylesford. She leads brand storytelling, trade partnerships, and guest experience marketing for the iconic lakeside property, renowned for its two-hatted restaurant, award-winning cellar, day spa, and farm-to-table philosophy. Melissa brings valuable insight into positioning premium experiences for high-value travel audiences.

Stephen Peppard represents Zoos Victoria, a conservation-driven organisation behind Melbourne Zoo, Healesville Sanctuary, Werribee Open Range Zoo, and Kyabram Fauna Park. Zoos Victoria offers immersive animal encounters, behind-the-scenes tours, and overnight experiences, while leading wildlife conservation and rehabilitation efforts across Australia. Stephen brings expertise in creating meaningful, purpose-led wildlife experiences that inspire guests and support conservation outcomes.

Kristen Malaby Neer is Regional Manager for the Americas at Visit Victoria, where she leads efforts to promote Victoria and Melbourne as compelling travel destinations across the U.S. and Canadian markets. With extensive experience in tourism and destination marketing, she champions Melbourne’s creativity, inclusivity and diverse experiences, helping travel partners and communities connect with the state’s unique offerings