Melbourne - Australia’s Most Surprising Destination for Families

About This Webinar

Discover why Melbourne is one of the world’s most compelling family vacation destinations—and how you can confidently sell it to your clients.

Join our upcoming webinar designed exclusively for travel advisors, where you’ll gain practical insights into Melbourne’s outstanding family appeal. From world-class zoos, aquariums and interactive museums to outdoor adventures, wildlife encounters and iconic attractions, Melbourne and the wider region offers experiences that engage every generation. Families can explore hands-on cultural attractions, enjoy safe and vibrant city precincts, and easily access beaches, nature parks and day trips that add depth to any itinerary.

This training session will equip you with selling points, itinerary ideas and insider knowledge to help you position Melbourne as a top choice for multigenerational travel, school holiday escapes and experiential family journeys. Whether your clients seek education, adventure, culture or fun, Melbourne delivers it all in one easy, family-friendly destination.

Register now to elevate your expertise and unlock new opportunities in the growing family travel market.

Who can view: Everyone

Webinar Price: Free

Featured Presenters

Kiran Nambiar

Chief Strategy Officer

Kiran is Chief Strategy Officer at ANZCRO, Australia & New Zealand’s leading destination management company with 30 years of experience and a team of 90 across offices in both countries. ANZCRO specialises in meticulous customisation, designing itineraries based on each client’s profile, interests and travel goals. ANZCRO’s core competitive advantage is its extensive product range, with over 40,000 contracted products from nearly 5,000 suppliers across Australia and New Zealand. These include accommodation across all styles, transfers, guided tours, activities, attractions, walking and cycling experiences, rail, ferries, car and campervan rentals, and internal flights. The reservations team delivers fast, personalised quotes and itineraries within 1–2 business days. ANZCRO is a member of USTOA, ASTA, IATA, ATEC and NZTEC, and was named Best Reservations Team at the 2025 Australian National Travel Industry Awards. ANZCRO also received Five Magellan Gold Awards for digital innovation and advisor resources in 2024 & 2025.

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Kristen Malaby Neer

Regional Manager – The Americas

Kristen Malaby Neer is Regional Manager for the Americas at Visit Victoria, where she leads efforts to promote Victoria and Melbourne as compelling travel destinations across the U.S. and Canadian markets. With extensive experience in tourism and destination marketing, she champions Melbourne’s creativity, inclusivity and diverse experiences, helping travel partners and communities connect with the state’s unique offerings

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Ray Staindl

Managing Director

Local Way Tours is Melbourne’s premium small-group tour operator, offering daily guided adventures that showcase Victoria’s best experiences in wine, wildlife, wellness and local culture. Tours range from scenic coastal and wildlife journeys to food, laneway and city highlights, all led by engaging local guides with comfort and sustainability at the forefront.

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Ben McAuliffe

Chief Experience Officer

Sporting Capital Tours in Melbourne offers immersive small-group experiences through the city’s legendary sports precinct, celebrating its rich athletic culture and history. Walk from the CBD along the Yarra River to iconic venues like the MCG, Australian Open tennis complex and Olympic precinct with expert local guides. Tours include behind-the-scenes stadium access, museum visits and unique gameday experiences, perfect for sports-loving travellers.

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Mark Padman

Sales Manager

Waterbikes Australia offers a fun, eco-friendly way to explore Melbourne’s iconic Yarra River on pedal-powered water bikes. Guided tours (60–90 min) glide past city landmarks like Federation Square, Flinders Street Station and Southbank, giving visitors a unique riverside perspective. Suitable for all ages and fitness levels, it’s a memorable outdoor experience.

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Kelly Miller

BDM North America

Kelly Miller is the Business Development Manager (North America) for ANZCRO DMC, playing a key role in driving sales and partnerships across the U.S. and Canadian travel markets. In this role, Kelly connects North American travel advisors with ANZCRO’s expansive portfolio of Australia, New Zealand and South Pacific travel products and expert support, helping advisors design tailored itineraries and sell unique experiences. As part of the ANZCRO team — a long-established DMC with deep destination knowledge and thousands of products — Kelly focuses on empowering North American Advisors with destination insights, marketing tools and seamless booking solutions to grow their business

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Hosted By

Anzcro

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